You may return any item purchased on our Web site either by mail or in person, Pending inspection. A refund or credit will be issued to you for the value of the item less a 10% restocking fee.
Some items are hand made and have certain flaw characteristics which are considered normal. All products are as is in respect to esaleww.
Important: Shipping charges are non-refundable.
Damaged or non functional items are eligible for replacement of identical item if available. Or another product from esaleww of equal value of the original product purchased.
Any complaints or problems can be addressed by emailing esaleww at:
Please add "Customer Service" to subject line.
Emails with attachments will not be opened. Emails over 5kb will not be opened. This is a security precaution for the protection of both the user's of this site and esaleww.